Privacy Policy
How we collect, use, and protect your personal information
Last Updated: January 1, 2024
1. Introduction
Lucky Slots UK ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website lyckyslotsuk.com.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide to us, including:
- Name and contact information (email address, phone number)
- Age verification information
- Review submissions and feedback
- Communication preferences
2.2 Automatically Collected Information
We automatically collect certain information when you visit our website:
- IP address and location data
- Browser type and version
- Device information
- Pages visited and time spent on site
- Referring website information
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the collected information for the following purposes:
- To provide and maintain our services
- To verify age and ensure compliance with UK gambling laws
- To improve our website and user experience
- To communicate with you about our services
- To analyze website usage and performance
- To prevent fraud and ensure security
- To comply with legal obligations
4. Legal Basis for Processing
Under UK GDPR, we process your personal data based on the following legal grounds:
- Consent: When you provide explicit consent for specific processing activities
- Legitimate Interest: For website analytics, security, and service improvement
- Legal Obligation: To comply with UK gambling and data protection laws
- Vital Interest: To protect users from harm related to gambling
5. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- With casino partners when you click on affiliate links (with your consent)
- With service providers who assist in website operations
- When required by law or legal process
- To protect our rights, property, or safety
- In connection with a business transfer or merger
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- SSL encryption for data transmission
- Secure server infrastructure
- Regular security assessments
- Access controls and authentication
- Staff training on data protection
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Specifically:
- Age verification data: 7 years (as required by UK gambling law)
- Website analytics data: 26 months
- Review submissions: Until you request deletion
- Communication records: 3 years
8. Your Rights Under UK GDPR
You have the following rights regarding your personal data:
- Right of Access: Request copies of your personal data
- Right to Rectification: Correct inaccurate or incomplete data
- Right to Erasure: Request deletion of your personal data
- Right to Restrict Processing: Limit how we use your data
- Right to Data Portability: Receive your data in a structured format
- Right to Object: Object to processing based on legitimate interests
- Rights Related to Automated Decision Making: Human review of automated decisions
9. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience. You can control cookie settings through your browser preferences. For detailed information about our cookie usage, please refer to our Cookie Policy.
10. Third-Party Links
Our website contains links to third-party casino websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
11. International Data Transfers
Some of our service providers may be located outside the UK. When we transfer your data internationally, we ensure appropriate safeguards are in place, including:
- Adequacy decisions by the UK government
- Standard contractual clauses
- Binding corporate rules
- Certification schemes
12. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.
14. Contact Information
If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:
Email: privacy@lyckyslotsuk.com
Address: Lucky Slots UK, Data Protection Officer, London, United Kingdom
Phone: +44 20 1234 5678
15. Supervisory Authority
You have the right to lodge a complaint with the UK's data protection supervisory authority, the Information Commissioner's Office (ICO), if you believe your data protection rights have been violated:
ICO Website: ico.org.uk
ICO Helpline: 0303 123 1113